eCommerce Customs Clearance for online retailers

Digital & scalable solutions for automated customs clearance

CB Customs Broker GmbH » eCommerce customs clearance

The online trade is booming. Sales are rising, above all in the B2C business. Increasingly, eCommerce shipments are entering the European Union from non-EU countries. This is presenting a challenge particularly in terms of shipments to end-customers, as large volumes of individual deliveries must be prepared for customs clearance and guided reliably through the customs process.

In response, we developed our own modular software solution specifically for online retailers, which assists in ensuring trouble-free clearance, so your deliveries get through customs rapidly – thereby saving time and money.

We designed our software to be highly versatile and equipped it with pre-defined interfaces. This allows it to be quickly adapted to your particular needs.   Its leading-edge security and encryption technologies enable secure and rapid implementation of consignment-related data. And thanks to its modular architecture, our software can be specifically adapted to your needs.

Our own storage facility at Frankfurt Airport (FRA) is part of our one-stop solution for customs clearance and processing your goods. Our experts will keep you up to date proactively about the processing of your shipments, as well as any changes to customs regulations that may arise.

Your benefits at a glance


  • Automated customs clearance prior to shipment arrival

  • Our own storage facility at Kelsterbach & apron access at Frankfurt Airport


  • Thanks to our software’s modular design, pre-defined interfaces can be adapted to your needs

  • Track & trace-capable system; proactive status updates are sent to your system via an interface


  • Customs duties are transparently presented

  • Value of goods automatically identified; value limits for tax exemptions taken into account

  • Transfer of consignments to courier or parcel services


  • An internally developed software solution

  • Many years of expertise in e-commerce customs clearance for major manufacturers and logistics companies

  • AEO certified

  • Duty drawback process for B2C consignments


  • 365-day availability

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