Compliance describes all measures that ensure the lawful conduct of companies, their management bodies and their employees with regard to legal and internal company regulations and prohibitions. The Lufthansa Group Compliance Program is intended to protect employees and the company from violations of the law and at the same time to support them in applying the law correctly.
The Lufthansa Compliance Program consists of the components Competition, Capital Market, Integrity and Embargo Compliance. An ombudsman system provides the opportunity to report suspicions of economic crime or violations of compliance regulations. The Corporate Compliance Office, which is part of the Human Resources and Legal Department of the Executive Board, develops the concept of the compliance programme and conducts training courses (e-learning and classroom training). The organization with central and (optionally) local Compliance Committees as well as the appointment of Compliance Managers throughout the Lufthansa Group is intended to ensure the involvement of those responsible and to strengthen awareness of the Compliance Program. The Audit Committee of the Supervisory Board is informed semi-annually about incidents and progress in the area of compliance by means of a compliance report.